:root{font-family:Plus Jakarta Sans,Arial,sans-serif;color:#262b29;background:#fff;font-synthesis:none;color-scheme:light;--green:#08794e;--line:#e5e9e7;--muted:#68716c}*{box-sizing:border-box}body{margin:0}button,input,select,textarea{font:inherit}button{cursor:pointer;color:inherit;border:0;background:none}a{color:inherit;text-decoration:none}button:focus-visible,a:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:2px solid #08794e;outline-offset:3px}button:disabled{opacity:.45;cursor:not-allowed}app-icon{display:inline-flex;flex-shrink:0;width:20px;height:20px;vertical-align:middle}app-icon svg{width:100%;height:100%}h1,h2,h3,p{margin-top:0}p{line-height:1.7}h1{font-size:32px;font-weight:650;letter-spacing:-1px;line-height:1.3;margin-bottom:12px}h2{font-size:16px;font-weight:650;line-height:1.5;margin-bottom:18px}h3{font-size:15px;font-weight:650;line-height:1.5}input,select,textarea{max-width:100%}.site-header{border-bottom:1px solid var(--line);background:#fff}.header-inner{max-width:1120px;height:92px;margin:auto;padding:0 30px;display:flex;align-items:center;gap:35px}.brand{display:flex;gap:9px;align-items:center;padding:0;text-align:left}.brand img{width:43px;height:43px;object-fit:contain}.brand>span{font-size:21px;font-weight:700;line-height:1.3;letter-spacing:-.5px}.brand small{display:block;font-size:11px;font-weight:400;letter-spacing:0;color:var(--muted);margin-top:3px}nav{margin-left:auto;display:flex;align-self:stretch;gap:27px}nav button{font-size:14px;padding:0;border-bottom:2px solid transparent;color:#626b65}nav button.active{border-bottom-color:var(--green);color:var(--green);font-weight:600}nav button:hover{color:#163e29}.preview-badge{font-size:11px;color:#747c77;border:1px solid #e0e5e1;border-radius:4px;padding:5px 8px;background:#fafbfa}.workspace{min-height:calc(100vh - 92px)}main{max-width:1060px;margin:auto;padding:57px 30px 0}.page-heading{display:flex;justify-content:space-between;align-items:center;gap:20px;margin-bottom:34px}.page-heading p{font-size:15px;color:var(--muted);margin-bottom:0}.primary,.secondary{display:inline-flex;justify-content:center;align-items:center;gap:9px;min-height:43px;padding:11px 17px;border-radius:6px;font-size:14px;font-weight:600;line-height:1.5;transition:background .15s}.primary{color:#fff;background:var(--green)}.primary:hover{background:#06613e}.secondary{color:#303c34;background:#fff;border:1px solid #d4dcd7}.secondary:hover{background:#f5f7f5}.primary app-icon,.secondary app-icon{width:17px;height:17px}.product-section{margin-bottom:40px}.product-section h2{font-size:14px;font-weight:500;color:#6b756e;margin-bottom:13px}.product-options{display:flex;gap:12px}.product-options>button{border:1px solid #dfe5e1;border-radius:7px;padding:14px 17px;display:flex;align-items:center;gap:12px;min-height:61px;flex:1;font-size:14px;font-weight:600;position:relative;text-align:left}.product-options>button.selected{border-color:#249967;background:#f4fbf7;box-shadow:inset 0 0 0 1px #249967}.product-options>button:hover{background:#f8faf8}.product-symbol{display:flex;width:30px;height:30px;align-items:center;justify-content:center}.product-symbol img{width:30px;height:30px;object-fit:contain}.product-symbol app-icon{width:23px;height:23px}.flow-product{color:#654ec0}.fun-product{color:#ae4d26}.other-product{color:#77857b}.product-check{margin-left:auto;color:var(--green);width:16px;height:16px}.intake-layout{display:grid;grid-template-columns:minmax(0,1fr) 265px;gap:62px}.request-section>h2{font-size:17px;margin-bottom:18px}.request-grid{border-top:1px solid var(--line)}.request-card{display:flex;align-items:center;width:100%;text-align:left;gap:17px;padding:22px 12px 22px 0;border-bottom:1px solid var(--line);transition:background .15s}.request-card:hover{background:#f8faf8}.request-card>app-icon:first-child{width:22px;height:22px;color:#62716a;margin-left:4px}.request-card strong{font-size:15px;font-weight:600;display:block}.request-card p{font-size:14px;color:var(--muted);margin:5px 0 0}.request-arrow{margin-left:auto;color:#a1aba4;width:16px}.intake-aside{padding-top:0}.intake-aside h2{font-size:15px;margin-bottom:13px}.intake-aside h3{margin-bottom:10px}.intake-aside p{font-size:14px;color:var(--muted);margin-bottom:14px}.intake-aside .secondary{font-size:13px;width:100%;margin-top:5px}.text-button{display:inline-flex;gap:9px;align-items:center;font-size:13px;font-weight:500;color:var(--green);padding:0;text-align:left;line-height:1.6}.text-button app-icon{width:16px}.aside-divider{height:1px;background:var(--line);margin:30px 0}.demo-note{display:flex;align-items:center;gap:8px;color:#89928b;font-size:12px;margin-top:30px}.demo-note app-icon{width:15px;height:15px}footer{border-top:1px solid var(--line);display:flex;justify-content:space-between;padding:23px 0;margin-top:55px;font-size:12px;color:#859086}footer a{display:flex;align-items:center;gap:6px}footer app-icon{width:12px;height:12px}.section-heading{display:flex;justify-content:space-between;align-items:center;margin-bottom:18px;gap:15px}.section-heading h2{margin:0}.heading-inline{display:flex;align-items:center;gap:10px}.count-pill{font-size:12px;padding:2px 7px;border-radius:4px;background:#f0f4f1;color:#66786b}.table-panel{border:1px solid var(--line);border-radius:8px;overflow:hidden}.filters{padding:16px;display:flex;gap:15px;justify-content:space-between}.search{display:flex;align-items:center;background:#fff;border:1px solid #dae2dc;border-radius:5px;flex:1;max-width:390px}.search app-icon{width:16px;margin-left:11px;color:#8b958e}.search input{width:100%;min-width:0;border:0;padding:10px;font-size:14px;background:transparent;outline-offset:-2px}.filter-selects{display:flex;gap:10px}.filter-selects select{font-size:12px;border:1px solid #dae2dc;border-radius:5px;background:#fff;padding:9px 10px;color:#5f6c63}.table-scroll{overflow:auto}table{width:100%;border-collapse:collapse;text-align:left;min-width:760px}th{font-size:12px;font-weight:500;color:#7d8980;background:#f8faf8;border-block:1px solid var(--line);padding:13px 17px}td{padding:19px 17px;border-bottom:1px solid var(--line);font-size:13px;white-space:nowrap}th:first-child{width:45%}tbody tr:hover{background:#fafcfb}tbody tr{cursor:pointer}.ticket-id{display:block;font-size:12px;color:#89958c;margin-bottom:6px}.ticket-id>span{margin-left:6px}.ticket-title{padding:0;font-size:14px;font-weight:500;text-align:left;line-height:1.5}.product-dot{display:inline-block;width:6px;height:6px;border-radius:2px;background:#8171c4;margin-right:7px}.fun-dot{background:#d78343}.tech-dot{background:#1ea26b}.status{display:inline-flex;align-items:center;gap:6px;font-size:12px;border-radius:4px;padding:5px 8px;line-height:1.4;white-space:nowrap}.status>span{width:4px;height:4px;border-radius:50%;background:currentColor}.status.blue{background:#eef4fc;color:#3d68a2}.status.amber{background:#fbf5e8;color:#936b21}.status.green{background:#edf7ef;color:#397b4a}.status.neutral{background:#f0f2f1;color:#66726a}.date{font-size:12px;color:#8a948e}.row-arrow{width:14px;color:#9aa59d}.table-footer{display:flex;justify-content:space-between;padding:15px 17px;color:#929b95;font-size:12px;gap:20px}.empty{text-align:center;padding:30px}.empty>app-icon{color:#819087;margin-bottom:15px}.empty p{font-size:14px;color:var(--muted)}.tracking-card{max-width:680px;border:1px solid var(--line);border-radius:8px;padding:30px}.tracking-card>app-icon{color:var(--green);width:27px;height:27px;margin-bottom:18px}.tracking-card h2{font-size:20px}.tracking-card p{font-size:15px;color:var(--muted)}.tracking-card .secondary{margin-top:22px}.articles{display:grid;grid-template-columns:1fr 1fr;gap:20px}.article-card{border:1px solid var(--line);border-radius:8px;padding:25px;text-align:left}.article-card:hover{border-color:#a9c6b3}.article-card>app-icon{display:block;color:#438c61;margin-bottom:22px}.article-card>span{font-size:12px;color:#8a958e}.article-card h2{font-size:20px;line-height:1.5;margin:12px 0}.article-card p{font-size:14px;color:var(--muted)}.article-card .read-link{display:flex;gap:10px;align-items:center;color:var(--green);font-size:13px;margin-top:20px}.overlay{position:fixed;inset:0;z-index:50;background:#14251d66;display:flex;align-items:flex-start;justify-content:center;padding:30px 16px;overflow-y:auto}.modal{position:relative;background:#fff;border-radius:12px;padding:32px;width:650px;max-width:100%;margin:auto;box-shadow:0 18px 80px #17342225}.icon-button{display:inline-flex;align-items:center;justify-content:center;width:32px;height:32px;border-radius:5px;color:#7e8b82}.icon-button:hover{background:#f0f5f1}.close{position:absolute;right:17px;top:17px}.modal h2{font-size:25px;line-height:1.4;letter-spacing:-.5px;margin:0 28px 9px 0;font-weight:600}.modal-subtitle{font-size:14px;color:var(--muted);margin-bottom:0}.modal-eyebrow{font-size:12px;color:#63856e;line-height:1.7;margin:0 30px 14px 0}.modal h3{font-size:15px;margin:20px 0 14px}.steps{display:flex;gap:15px;padding:23px 0;border-bottom:1px solid var(--line);margin-bottom:22px}.steps>span{display:flex;gap:9px;align-items:center;flex:1;font-size:13px;color:#98a19b}.steps b{display:flex;align-items:center;justify-content:center;width:24px;height:24px;border-radius:50%;border:1px solid #dce3de;font-size:12px;font-weight:500}.steps .current{color:#263e30}.steps .current b,.steps .done b{background:var(--green);border-color:var(--green);color:#fff}.steps .done{color:#527860}.type-list{display:grid;gap:10px}.type-list button{border:1px solid #dfe6e1;border-radius:7px;text-align:left;display:flex;align-items:center;gap:15px;padding:15px}.type-list button.selected{border-color:#369b69;background:#f6fbf8}.type-list app-icon{color:#718c7b}.type-list strong{font-size:14px;font-weight:600}.type-list p{font-size:13px;color:var(--muted);margin:5px 0 0}.radio{display:block;width:17px;height:17px;border:1px solid #9eb6a6;border-radius:50%;padding:3px;margin-left:auto;flex-shrink:0}.radio span{display:block;background:var(--green);border-radius:50%;width:100%;height:100%}.modal label{display:block;font-size:14px;color:#485a4e;margin-top:18px;font-weight:500}.modal label>span{color:#808e84}.modal label small{font-weight:400;color:#85978b;margin-left:5px;font-size:12px}.modal input,.modal select,.modal textarea{display:block;width:100%;padding:11px 12px;border:1px solid #d4dfd7;border-radius:5px;font-size:14px;color:#273b2e;background:#fff;margin-top:8px;line-height:1.6}.modal textarea{resize:vertical;min-height:70px}.modal input::placeholder,.modal textarea::placeholder{color:#a0a9a3}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px}.contact-fields{border:0;border-bottom:1px solid var(--line);margin:0 0 17px;padding:0 0 18px;min-width:0}.contact-fields legend{font-size:15px;font-weight:600}.contact-fields .form-grid label{margin-top:12px}.contact-fields p{font-size:12px;font-weight:400;color:#839187;margin:8px 0 0}.chosen-type{display:flex;gap:9px;align-items:center;font-size:14px;color:#42694f;padding:8px 0}.chosen-type button{font-size:12px;color:#547b60;text-decoration:underline;margin-left:auto}.modal .upload{position:relative;border:1px dashed #c3d2c7;border-radius:6px;background:#fcfdfc;display:flex;align-items:center;flex-direction:column;gap:10px;padding:20px;cursor:pointer;margin-top:10px}.upload app-icon{color:#62816d}.upload strong{font-size:13px;color:var(--green);font-weight:500}.upload strong span{color:#929f95}.upload small{font-size:12px}.upload input{position:absolute;inset:0;opacity:0;cursor:pointer;margin:0}.upload:focus-within{outline:2px solid #237844}.attachment{display:flex;align-items:center;gap:8px;padding:8px 10px;border:1px solid var(--line);border-radius:5px;font-size:13px;color:#718275;margin-top:8px;overflow-wrap:anywhere;max-width:100%}.attachment>span{flex:1;min-width:0}.attachment app-icon{width:16px}.attachment .icon-button{margin-left:auto}.modal-footer{margin-top:25px;padding-top:20px;border-top:1px solid var(--line);display:flex;justify-content:space-between;align-items:center;gap:20px;font-size:13px;color:var(--muted)}.review{padding:20px;background:#fafcfb;border:1px solid var(--line);border-radius:6px}.review>span{font-size:12px;color:#6e8a78}.review h3{font-size:19px;margin:10px 0 20px}.review dt{font-size:12px;color:#89968e;margin-top:18px}.review dd{font-size:14px;color:#4d6054;line-height:1.7;white-space:pre-wrap;overflow-wrap:anywhere;margin:6px 0}.notice{display:flex;gap:9px;background:#f5f7f5;border:1px solid #e5eae5;padding:13px;font-size:12px;color:#77877d;line-height:1.7;border-radius:5px;margin-top:20px}.notice app-icon{width:17px;height:17px;margin-top:2px}.error{background:#fff4f2;color:#a14b3f;border:1px solid #f2d5ce;padding:12px;border-radius:5px;font-size:13px;line-height:1.7;margin-top:20px}.captcha-area{margin-top:20px}.captcha-pending{font-size:12px;color:#8b968f;line-height:1.6}.success-view{text-align:center;padding:20px 5px}.success-icon{width:60px;height:60px;margin:0 auto 24px;display:flex;align-items:center;justify-content:center;background:#eef8f1;border-radius:50%;color:var(--green)}.success-icon app-icon{width:30px;height:30px}.success-view h2{margin-right:0}.success-view p{font-size:14px;color:#819087}.success-ticket{border:1px solid var(--line);border-radius:7px;padding:22px;margin:25px 0;display:grid;justify-items:center;gap:14px}.success-ticket>span:first-child{font-size:12px;color:#7b9885}.success-ticket strong{font-size:16px;font-weight:600}.success-view .small-note{font-size:12px}.success-view .primary{margin-top:12px}.detail-modal{width:720px}.detail-meta{display:flex;align-items:center;gap:16px;flex-wrap:wrap;margin:23px 0;font-size:12px;color:#88988d}.detail-description{border-block:1px solid var(--line);padding-bottom:15px}.detail-description p{font-size:15px;line-height:1.8;color:#66796d;white-space:pre-wrap;overflow-wrap:anywhere}.timeline{margin:25px 0 25px 5px}.timeline-item{position:relative;border-left:1px solid #d9e4dd;padding:0 0 25px 25px}.timeline-marker{position:absolute;left:-5px;top:4px;width:9px;height:9px;border-radius:50%;background:#65a782;box-shadow:0 0 0 4px #f3f8f4}.timeline-marker.user{background:#82a1c8}.timeline-item strong{font-size:14px;font-weight:600}.timeline-item small{float:right;font-size:12px;color:#95a59a}.timeline-item p{font-size:14px;line-height:1.8;color:#718679;white-space:pre-wrap;overflow-wrap:anywhere;margin:10px 0 0}.reply-footer{display:flex;justify-content:space-between;align-items:center;gap:15px;margin-top:15px}.reply-footer small{font-size:12px;color:#859a8c}.article-modal ol{padding-left:22px}.article-modal li{font-size:15px;line-height:1.9;color:#61776a;margin:24px 0;padding-left:7px}.toast{position:fixed;z-index:100;bottom:25px;left:50%;transform:translate(-50%);display:flex;align-items:center;gap:12px;max-width:90vw;background:#fff;border:1px solid #b5cbbd;border-radius:7px;box-shadow:0 7px 30px #17382218;padding:16px 22px;font-size:14px;color:#2d7148}@media(max-width:900px){.header-inner{padding:0 25px;gap:20px}.brand>span{font-size:19px}.brand small{font-size:10px}nav{gap:20px}main{padding:40px 25px 0}.intake-layout{grid-template-columns:minmax(0,1fr) 225px;gap:35px}.product-options{gap:9px}.product-options>button{padding:12px 10px;gap:8px}.product-check{width:13px}.product-symbol,.product-symbol img{width:26px;height:26px}.product-options>button{font-size:13px}.filters{flex-wrap:wrap}.search{max-width:none;flex-basis:100%}.filter-selects{width:100%}.filter-selects select{flex:1}.preview-badge{font-size:10px}}@media(max-width:650px){.header-inner{height:auto;min-height:100px;padding:16px 20px 0;gap:15px;flex-wrap:wrap;justify-content:space-between}.brand img{height:35px;width:35px}.brand>span{font-size:18px}.brand small{font-size:10px}.preview-badge{order:2}nav{order:3;flex-basis:100%;margin:0;justify-content:space-between;gap:10px}nav button{font-size:13px;padding:10px 2px 15px}main{padding:31px 20px 0}h1{font-size:27px;letter-spacing:-.7px}.page-heading{margin-bottom:25px;flex-wrap:wrap}.page-heading p{font-size:14px}.product-options{display:grid;grid-template-columns:1fr 1fr;gap:10px}.product-options>button{font-size:14px;min-height:58px;padding:12px}.product-section{margin-bottom:28px}.intake-layout{display:block}.request-card{padding:20px 0;gap:13px}.request-card strong{font-size:14px}.request-card p{font-size:13px;line-height:1.65}.request-card>app-icon:first-child{width:20px;height:20px;margin-left:0}.intake-aside{border-top:1px solid var(--line);padding-top:26px;margin-top:30px}.intake-aside .secondary{width:auto}.aside-divider{margin:24px 0}.demo-note{align-items:flex-start;line-height:1.7}.demo-note app-icon{margin-top:4px}footer{margin-top:30px;font-size:11px}.overlay{padding:12px}.modal{padding:25px 20px;border-radius:9px}.modal h2{font-size:23px}.modal-subtitle{font-size:13px}.modal .close{right:11px;top:12px}.form-grid{grid-template-columns:1fr;gap:0}.modal input,.modal select,.modal textarea{font-size:16px}.steps{gap:8px}.steps>span{font-size:12px;gap:6px}.steps b{width:22px;height:22px}.type-list button{padding:13px;gap:12px}.type-list p{font-size:12px}.modal-footer{gap:12px}.modal-footer .primary,.modal-footer .secondary{font-size:13px;padding:10px 12px}.upload strong{font-size:12px;text-align:center}.upload small{font-size:11px;text-align:center}.timeline-item small{float:none;display:block;margin-bottom:7px}.reply-footer{flex-wrap:wrap}.tracking-card{padding:24px}.tracking-card p{font-size:14px}.tracking-card .secondary{font-size:13px}.articles{grid-template-columns:1fr}.table-footer{font-size:11px;flex-wrap:wrap}.filter-selects{flex-wrap:wrap}.filter-selects select{min-width:140px}.article-card h2{font-size:18px}}@media(prefers-reduced-motion:reduce){*{transition:none!important}}
